Privacy / GDPR

The General Data Protection Regulation (GDPR)

Our Privacy Policy


Personal Information is used solely by us for contact reasons regarding outstanding work. It is not used for marketing or sales related purposes. We do not supply any information to third parties, nor do we use any automated services. We are fully PCI compliant. PCI DSS is the worldwide Payment Card Industry Data Security Standard set up to ensure businesses process card payments securely to reduce card fraud.


Information we hold about you

Name

Address

Contact telephone number

Model number


What we do with the information we collect

This is solely used for contact or to complete work requested by you


Your individual rights

1         Right of access         -          Should you require access to any information held about you please inform a member of staff who will be happy to assist you.

2         Right to be forgotten -       Personal Information can be erased on request, however this will also erase any repair / guarantee information you have with us and a receipt may be required on request of such work. Please request any copy receipts you may require along with your request for personal information to be erased

3         Right to data portability     -          Please discuss your requirements with a member of staff who will be happy to assist you

4         Right to be informed -                   Please be assured we only use your information for contact reasons regarding outstanding work or to provide a history of work already carried out

5         Right to Rectification                      Please be assured your information is never disclosed to third parties

6         Right to restrict processing -         We keep only the information required to complete the work you have instructed

7         Right to Object -      Please discuss with a member of staff who will be happy to help

8         Rights related to automated decision making and profiling   -          This is not applicable


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